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Contact Information

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DEPARTMENT CONTACT INFORMATION
Benefits and Eligibility Verification
MediView

    • Phone: 512.978.8669 or toll-free at 844.316.2004
Central Health Case Management
    • Phone: 512.978.8151
    • Fax: 512.978.8151
Central Health MAP & MAP BASIC Member Customer Service
Phone: 512.978.8130
Central Health Provider Relations
Phone: 512.978.8574
Claims and/or Appeals (Electronic)
Phone: 512.978.8669 or toll-free at 844.316.2004
Credentialing
    • For Community Care Collaborative (CCC) contracted services: Phone: 512.324.3135
    • For Central Health contracted services: Phone: 512.978.8574
Health Service authorization and case management (UM)
Central Health Case Management

    • Phone: 512.978.8151
    • Fax: 512.978.8151

MediView

    • Phone: 512.420.2777
    • Fax: 512.406.6244 or toll-free 866.272.2542

Seton Health Plan

    • Phone: 512.324.3135
    • Fax: 512.380.4253
Member Billing & Complaints
Phone: 512.978.8150
Pharmacy Hotline
    • Phone: 512.978.8139
    Fax: 512.901.9763

 

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