Contact Information

Benefits and Eligibility Verification

MediView

• • Phone: 512.978.8669 or toll-free at 844.316.2004
  • Online: https://www.centralhealth.net/medical-access-program-provider/provider-coverage-verification-instructions

Central Health Case Management

• • Phone: 512.978.8151
  • Fax: 512.978.8151
  • Online: https://www.ccc-ids.org/for-providers/case-management-referral

Central Health MAP & MAP BASIC Member Customer Service

• • Phone: 512.978.8130

Central Health Provider Relations

• • Phone: 512.978.8574

Claims and/or Appeals (Electronic)

• • Phone: 512.978.8669
  • or toll-free at 844.316.2004

Credentialing

• • For Community Care Collaborative (CCC) contracted services: Phone: 512.324.3135
  • For Central Health contracted services: Phone: 512.978.8574

Health Service authorization and case management (UM)

Central Health Case Management

• • Phone: 512.978.8151
  • Fax: 512.978.8151

MediView

• • Phone: 512.420.2777
  • Fax: 512.406.6244
  • or toll-free 866.272.2542

Seton Health Plan

• • Phone: 512.324.3135
  • Fax: 512.380.4253

Member Billing & Complaints

• • Phone: 512.978.8150

Pharmacy Hotline

• • Phone: 512.978.8139
  • Fax: 512.901.9763